Administration & Regulatory Affairs

Payroll Services

Payroll ServicesThe City of Houston’s Payroll Services Division is responsible for the remuneration of over 22,000 City of Houston employees biweekly. Included in this responsibility is ensuring employee time and attendance are accurately recorded and that employees are paid the wages to which they are entitled; tax remittances are properly paid to the Internal Revenue Service (IRS); garnishments are properly deducted from employee wages and remitted to the appropriate parties; reports are submitted accurately and timely to the IRS, Social Security Administration (SSA), Texas Department of Insurance – Division of Workers Compensation (TWC) and the Bureau of Labor Statistics (BLS); accrued leave payouts due to terminations, resignations, retirements and employee deaths are promptly and accurately processed; and accurate W-2 statements are distributed as promptly as possible before the January 31 deadline.

SUPPORT
Payroll support is available Monday-Friday, 8AM-5PM at 832.393.8900 or by emailing payroll@houstontx.gov.

CITY OF HOUSTON TIME & ATTENDANCE SYSTEM
For assistance regarding resetting your password please click the HITS Help Desk link located on the HITS website at https://houstontx.gov/hits/ or call the HITS Help Desk at 832-394-HITS (4487).

For assistance regarding Java issues or browser compatibility, please submit a ticket via the HITS Customer Service Center portal at https://help.houstontx.gov or contact your department helpdesk.

The TeleTime application can be accessed at 832.393.7000 to clock in and out by telephone. Employees must have Director’s approval to be able to clock their time by phone. Department Directors wishing to enable Teletime access for their department may submit a request to payroll@houstontx.gov.

Tele-time password reset instructions:

Tele-time password reset instructions

The City’s Electronic Timekeeping Policy is located at https://www.houstontx.gov/policies/adminpolicies/2-4.pdf.

My COH Time Graphic

Click on the banner above to learn about the New MyCOH Time

TIMECLOCKS

CURRENT EMPLOYEES
HROne Connect is the new mobile-friendly employee self-service portal. The HR One Connect portal provides the following payroll functions:

  • View your current and past remuneration statements
  • Update to your direct deposit banking instructions
  • Update your W-4 withholding instructions
  • View you current and past W-2 earnings statements
  • View your current leave balance summary with estimated values

The portal is located at HROneConnect.houstontx.gov. To login in, enter E plus you Employee ID, or your COH email address. Please contact the HITS help desk at 832-394-4487 if you have any problems logging in.

FORMER EMPLOYEES
For copies of current or prior year W-2 earning statements, please complete the form located at https://www.houstontx.gov/ara/payrollforms/duplicate-w2.pdf and fax to 832-393-8520.

PAYROLL FORMS (PDF)

TIME & ATTENDANCE SYSTEM JOB AIDS

Employees

Supervisors

Reports for Supervisors

Mobile Device App

Karen Davidson

Karen Davidson
Deputy Director

Contact Payroll Services

Karen Davidson, CPP
Deputy Director
Administration and Regulatory Affairs Department
611 Walker, 13th Floor
Houston, TX 77002
Phone: 832.393.8900
E-Mail: payroll@houstontx.gov

ARA Divisions