The Administration & Regulatory Affairs Department (ARA) provides a wide variety of administrative services to the City of Houston’s departments, such as 311 service request routing, payroll processing, asset disposition, citywide policy management, internal mail services, records management, and insurance risk management.

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Parking Management Division


ARA In the News

Michael Regan

EPA head visits massive Houston solar project

March 11, 2023 -- The Houston project will transform a 240-acre former landfill in Sunnyside into a 50-megawatt solar farm. Michael Regan of the EPA said it’s the type of project the agency wants to fund through its upcoming Greenhouse Gas Reduction Fund. ... Read More ...


These are the 5 Houston apartment complexes with most issues reported to the city

March 7, 2023 -- In 2022, the city of Houston's 311 line received more than 5,000 requests for service at apartment complexes. The complaints range from sewage issues ... Read More ...

City Hall at Dusk

Houston City Council passes amendment regulating donation stations in city limits

March 1, 2023 -- After an amendment passed at a March 1 Houston City Council meeting, the rules governing donation boxes placed within city limits have changed. Read More ...

More ARA Press Releases