Franchise Administration
Risk Management
Utility Regulation
Operations
Regulatory Permitting
Parking
311
BARC
Resilience & Sustainability
The Administration & Regulatory Affairs Department (ARA) provides a wide variety of administrative services to the City of Houston’s departments, such as 311 service request routing, payroll processing, asset disposition, citywide policy management, internal mail services, records management, and insurance risk management.
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Tina Paez, Director
Contact ARA
Administration & Regulatory Affairs
611 Walker, 13th Floor
Houston, TX 77002
Phone: 832.393.8501
E-Mail: aracontactus@houstontx.gov
Records Requests: araopenrecordsrequest@
houstontx.gov
ARA In the News
Houston area's unwanted pets finding homes thanks to sprawling social media campaigns
June 23, 2024 -- People from across the country are helping Harris County Pets find homes for the hundreds of homeless cats and dogs at the animal shelter. They're using platforms like TikTok and Facebook to find, ... Read More ...
Unpaid Houston parking tickets? Here's what happens if you don't pay them
May 21, 2024 -- Searching for parking can be a hassle in Houston, whether using private or public parking. This can be especially tough during downtown events, or in neighborhoods where businesses don't have much parking. ... Read More ...
Houston Pets Alive! and BARC team up to help to increase adoptions in the Houston area
May 20, 2024 -- Not only are so many people still picking up the pieces after last week’s storms, but tons of displaced animals continue to be affected as well. ... Read More ...
More ARA Press Releases
Victoria Freeman
ParkHouston Compliance Officer Victoria Freeman won the International Parking & Mobility Institute (IPMI) Professional Excellence Award for Superior Parking Compliance Frontline staff at the IPMI annual conference in Fort Worth in June 2023! Congratulations Ms. Freeman and thank you for your dedication to ParkHouston and the Administration & Regulatory Affairs Department.
Houston Earns LEED Gold Certification for Sustainability and Resilience Achievements
Houston earns the Leadership in Energy and Environmental Design (LEED) Gold certification from the U.S. Green Building Council (USGBC). The award was based on Houston’s performance on energy, water, waste, transportation, education, health, safety, and equitable outcomes.
Animal Control Officer Rebeckah Glaster finds the 'good times' working for BARC
The adage, “time flies when you’re having fun” can be applied to BARC Animal Control Officer Rebeckah Glaster. She’s worked at the shelter for nearly two years, but to let her tell it, the experience still feels like yesterday.
EPA Top 30
The City of Houston ranks #1 in the nation for annual green power use according to the United States Environmental Protection Agency (EPA). Through geothermal, solar, and wind energy sources, Houston uses more that 1.2 billion kilowatt-hours of green power per year. Click "More Information" below to see the list of the top 30 local governments.
City of Houston Names New Animal Shelter Director
The City of Houston has selected Jarrad Mears, a senior executive at BARC, to run the City’s animal shelter. As director of the shelter, Mears will oversee 124 team members, including enforcement officers, veterinarians, shelter staff, customer service, and outreach employees.