Administration
& Regulatory Affairs
Mission Statement
ARA provides efficient and logical solutions to administrative and regulatory challenges. We will provide increasing value to Houston via a customer-driven team that pursues continual improvement to operational efficiency and service excellence.
Divisions
| Administrative Services Annabelle Chen, Assistant Director Org. Chart |
BARC |
Operations/3-1-1 Frank Carmody, Assistant Director Org. Chart |
|
| Regulatory Affairs Tina Paez, ARA Director Org. Chart | Payroll Services Don Pagel, Deputy Director Org. Chart |
Parking Management Don Pagel, Deputy Director Org. Chart |
|
| Insurance Management Tina Paquet, Assistant Director Org. Chart |
• org charts updated January 2013
Contact Us

Tina Paez, Director
Administration and Regulatory Affairs Department
611 Walker, 13th Floor
Houston, TX 77002
Phone: 832.393.8501
E-Mail: aracontactus@houstontx.gov
Quick Links
- Commercial Permitting
- Executive Orders
- Online Commercial Permitting
- Alarm Permit Application
- Administrative Policies & Procedures
- Kronos Time and Attendance System
- Auction Information Hotline
- Open Records Request
- Payroll Services Helpdesk
- Bureau of Animal Regulation and Care
- Supplier Registration, Formal Bids
- Vehicle for Hire Permits/Licenses