The Administration & Regulatory Affairs Department (ARA) provides a wide variety of administrative services to the City of Houston’s departments, such as 311 service request routing, payroll processing, asset disposition, citywide policy management, internal mail services, records management, and insurance risk management.

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Parking Management Division


ARA In the News

Puppy Panting

Federal funding to go toward spay and neutering services for BARC

December 4, 2023 -- City councilmembers said the need for spay and neutering is a public safety issue. ... Read More ...


Shoe store owners learn the hard way that Houston police won't respond to burglaries without an alarm permit

December 1, 2023 -- A brand new shoe store was ransacked and the thieves got away with about $20,000 worth of merchandise. They have an alarm but didn't know they also needed a permit. ... Read More ...

Handicapped Vehicle Ticketed

Disabled woman parked at Houston hospital for cancer scan gets $500 ticket

November 29, 2023 -- Shortly after our interview, Cheri Stine got an email from the City of Houston stating her parking ticket had been dismissed, but she still wants to warn other disabled drivers, so the same thing doesn't happen to them. ... Read More ...


More ARA Press Releases