Mayor's Assistance Office

Neighborhood Liaisons

Creation of MAO
The Mayor’s Assistance Office (MAO) was created in 1974 by then Mayor Fred Hofheinz, supported by funding under the Federal Community Development Act of 1974. Originally called the Mayor’s Citizens’ Action Office and established as a division of the Mayor’s Office, its mission focused on community assistance and constituent services. In 2011, the office became a division of the new Department of Neighborhoods established by Mayor Annise Parker. Today MAO continues to assist with the Mayor's chartered duties of directing and monitoring the efficient and responsive delivery of city services to Houston residents. MAO responds to citizen inquiries and service requests, facilitates the delivery of constituent services and collaborates with city departments, civic groups and community partners to improve the quality of life for the citizens of Houston.

Rhonda Sauter

Rhonda Sauter
Division Manager
Kingwood / Lake Houston

Rene Ruiz

Rene Ruiz
Administrative Specialist
West Side

Sandra Cortez

Sandra Cortez
SN Coordinator
Main Office

Claudia Guerra

Claudia Guerra
Administrative Assistant
Citywide Inactives


Jesse Carballo

Jesse Carballo
Community Liaison
East End


Veronica Hernandez

Veronica Hernandez
Sr. Community Liaison
SW / Alief


Anita Ivery

Anita Ivery
Sr. Community Liaison
North


Mariah Jacox

Mariah Jacox
Community Liaison
Northeast


Eldridge Peugh

Eldridge Peugh
Community Liaison
Central


James Ronje

James Ronje
Community Liaison
North Central


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Community Liaison
South