Office of the City Secretary

Lobbyist Frequently Asked Questions

• What is changing with the new Lobbyist module?

Lobbyists will no longer need to travel to City Hall to register in the City Secretary’s Office.  The new Lobbyist Registration system is an online, web-based portal available 24/7.  The system streamlines registration, improves data accuracy, and integrates secure online payments through Chase. The process is now more intuitive and user‑friendly.

• When does the new system go live?

The new module will go live on September 15th.

• Do I need to create a new account?

Yes, all users will be “new” to this system and will have to create an account.

• Will my previous registration information still be available?

No, you’ll have to enter all your information into the new system.

• Do I still have to pay with a check?

While you can still bring in a check, the new system includes an online payment option.  With online payment, you can pay by credit or debit card, ACH, PayPal, Apple or Google pay.

• How do I know my payment was processed?

You will receive an immediate email receipt after your payment is successfully processed.

• What if I don’t receive the email receipt?

Check your spam or junk folder. If you still cannot locate it, contact support for assistance.

• Who do I contact if I cannot log in or encounter errors?

Please reach out to our support team at lobbyist@houstontx.gov

• Can I complete registration on a mobile device?

Yes, the portal supports both desktop and mobile browsers.

• What if my information is outdated or incorrect?

You can update your profile directly within the portal before submitting your registration or at any other time.