Office of Business Opportunity

H-Town Rewards Shop Local Program

Shop Local Rewards Program

H-Town Rewards Shop Local Pilot Program Scheduled to End July 15, 2024

About the Program App

On behalf of the City of Houston and Office of Business Opportunity (OBO), we’d like to thank you for your participation in the H-Town Rewards Shop Local Program.

Be advised that effective July 15, 2024, this pilot program will officially end, and the H-Town Rewards App will be deactivated.

The City of Houston and OBO continually seek innovative and creative ways to support and help Houston’s small businesses thrive. The H-Town Rewards Program has been one of these ways and since its launch in November 2023, has provided a boost to local businesses in under resourced communities.

The H-Town Rewards App has provided a platform for Houston area businesses to market their products and services and for users to not only support local small businesses, but to discover the myriad of merchants in our wonderful city – all in one place. Please see information below to assist you during this transition.

FOR USERS

Action Needed: All H-Points will expire on July 15, 2024. If you still have H-Points in your wallet, you must redeem them by no later than 11:59 pm on July 15th.

To assist you with any questions you may have as we transition to the sunset of the H-Town Rewards Shop Local Program, please see the below Frequently Asked Questions.

FOR BUSINESSES

Key Details for Business Owners:

Final Date for Accepting H-Points: Please ensure that your business is prepared to accept H-Points up until 11:59 pm on July 15, 2024. This will be the last day customers can use their points at your establishment.

Unused H-Points: Any H-Points not redeemed by customers by the closure date will be returned to the City of Houston.

Update Your Staff: Please inform your staff about the upcoming changes, ensuring they are ready to assist customers in redeeming their H-Points smoothly until the program's end.

Final Transactions: Prepare to process any last-minute redemptions of H-Points before the final deadline. The H-Town Rewards Program has provided a valuable platform for promoting local businesses and fostering community engagement. We hope that the program has delivered beneficial exposure and increased patronage for your business. Businesses will be paid within the first week of July.

Support and Questions: Should you have any questions or need assistance during this transition, please contact us via email at h-townrewards@colu.com.

FREQUENTLY ASKED QUESTIONS
Have questions or need assistance? Contact us at H-Town Rewards, or download the Shop Local FAQs (.pdf, English), or Spanish FAQs (.pdf).