The Employee Assistance Program (EAP) is a benefit provided by the City to employees and their family members. It is free and confidential and can assist employees to resolve personal and work problems, which may be impacting work performance.
The EAP is an important resource for supervisors and for employees. A supervisor has the option to informally refer an employee to the EAP where the licensed counselors can provide assessment and appropriate referrals or provide counseling to help resolve personal and/or work problems.
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Counseling for you and your loved ones
Guidance Resources is the single source for confidential support, expert information and valuable resources, when you need it the most. Call 855-378-7485 anytime, 24 hours a day – 7 days a week.
EAP Webinars
Employee Assistance Program (EAP) Webinar Series: Your well-being matters — both at work and at home. As part of our commitment to supporting you, we’re excited to share a new series of Employee Assistance Program (EAP) webinars designed to help you thrive personally and professionally.
What You’ll Find:
Each month, our EAP provider offers expert-led webinars covering a wide range of topics, including:
- Stress management & mental wellness
- Financial well-being & budgeting
- Work-life balance & time management
- Parenting, caregiving, and relationships
- Building resilience and emotional intelligence
Upcoming Webinars:
Stay informed and inspired with fresh content every month. These webinars are available to all employees — free of charge and accessible from anywhere.
Past and present EAP webinars
If you are interested in any staff development opportunities the EAP has to offer, please complete the request form or email employeeassistanceprogram@houstontx.gov or by phone at 832-393-6510. Your form will be reviewed within two weeks of receipt and you will be notified.
To make an informal supervisory referral, please review the instructions and complete this form
Instructions for Responding to Suicidal or Homicidal Ideations.
Contact EAP
| Phone | |
|---|---|
| (832) 393-6510 | |
| Fax | |
| (832) 395-9466 | |
| TDD | |
| (800) 697-0353 | |
| employeeassistanceprogram@houstontx.gov | |
| Guidance Resources web page | |
| WEB ID: HOUSTONEAP |
