POLICE Department

Public Information Requests


The staff of the Houston Police Department / Office of Legal Services / Open Records Unit welcomes you to our section of this web site. In order to assist you with your search on how to submit an Open Records request, we suggest that you find the type of document you are seeking in the list below, click on the heading and follow the instructions on how to obtain that document.



Below is a list of the most common types of requests. Please click on the item you are requesting for information on how / where to submit your request.


911 Tapes and Dispatch Transcripts:


Dispatch transcripts are maintained for one year, 911 audio tapes are maintained for six (6) months. Requests for 911 tapes and dispatch information are handled by the Houston Emergency Center, and can be submitted via:


Accident Report / Crash Report:


This is the Texas Peace Officers' Accident Report form (CRB3) filled out by a Houston Police Officer and filed with the Texas Department of Transportation. Accident reports require 5 to 8 days processing time before they are available to the public. Accident reports are handled by the Records Division, 713.308.8585. You must provide at least two of the following in order to obtain an accident report:

  • Date of accident
  • Location of accident
  • Name(s) of driver(s) / party(s) involved
  • Please provide the incident number if available.

These are the options on how to obtain an accident report:

  1. Crash Reports can be purchased online from the Texas Department of Transportation at https://policereports.lexisnexis.com/, https://policereports.lexisnexis.com/search?AGENCY=TXHPD0000.
  2. Send a check / money order for $6.00 (made payable to the City of Houston) plus a self addressed stamped envelope with your request to HPD, Records Division, 1200 Travis, Houston, TX 77002 We will also need for the H. B. 2633 form English | Spanish to be printed, completed, and sent in with your request or
  3. In person at the Edward A. Thomas Building at 1200 Travis St. Houston, Texas 77002 on the 1st floor.


  4. Full copies can only be purchased in person or via mail with the accompanying H. B. 2633 form English | Spanish. The H. B. 2633 requirements must be met for online purchase under penalty of perjury, via questionnaire.


Arrest Record / Jail Booking Blotter:


This is the computer record of the blotter, the form an arresting officer fills out when a prisoner is booked into one of our holding facilities. To order a copy of the jail arrest record, you must provide:

  • The month, day and year of the arrest
  • The full name(s), DOB, TDL and/or SSN of the individual
  • If you have the offense report number and/or type of offense, please provide them with your request. To obtain this report, please submit an Open Records request

Auto Storage Auction:


To obtain the location of the vehicles to be auctioned and / or information regarding the vehicles, you must call the Houston Police Auto Auction line at 713 247-5812.


Beat Report - see UCR (Uniform Crime Report):


See UCR (Uniform Crime Report)


Booking Photo / Mug Shot - see Mug Shot:


See Mug Shot


Calls for Service / Location Inquiry:


Calls for Service / Location Inquiry Calls for service records are maintained for two years only. You must provide the:

  • specific address such as 123 Smith or 1200 Smith or 1200 Smith through 1400 Smith
  • specific time frame such as January 15, 2008 or January 1, 2008 through March 31, 2008
Calls for service for one (1) address may be obtained in person at the Records Division, 1st floor, 1200 Travis, Houston, TX. For multiple addresses, please submit an Open Records request

Citations / Tickets / Moving Violations:


Information regarding citations / traffic violations are maintained by the City of Houston, Municipal Courts, Erlinda Gamez, 713 247-5479 and can be submitted via :



  • Email - court.record-request@houstontx.gov
  • Fax - 713 247-4775
  • US mail - Municipal Courts Administration, Director's Office, 2nd Floor N203, 1400 Lubbock, Houston, TX 77002
  • In person at 1400 Lubbock, 2nd floor.


Clearance Letters (Immigration/Adoption/International Travel):


Effective August 2021, the HPD Identity Verification Unit no longer processes Clearance Letters. Individuals needing their criminal histories for employment, immigration, or other purposes will be referred to the Texas Department of Public Safety. (TX DPS) For the TX DPS Criminal History Requests: https://www.dps.texas.gov/section/crime-records/crime-records-general-information



Crash / Accident Report - see Accident / Crash Report:


See Accident / Crash Report


Crime Statistics:


Crime statistics can be obtained by beat, month and year via the following link: https://www.houstontx.gov/police/cs/beatpages/beat_stats.htm . Crime statistics include the block number, street name and type of crime. Crime stats are available from January, 1984 through the last full month. If you need citywide crime statistics, please submit an Open Records requests and provide the time period / date range.


Court / Case Disposition:


Court disposition records are maintained by the Harris County District Clerk, 713 755-7812. You may contact them via:

  • Web - https://www.hcdistrictclerk.com
  • US mail - Harris County District Clerk, PO Box 4651, Houston, Tx 77210-4651

  • Criminal History Information:

    • In Person/US Mail – This is a service that HPD no longer provides. The release of criminal history information generated is prohibited by common law privacy, (See Houston Chronicle Publishing Company v. City of Houston, 531 S. W. 2d at 188 (Tex. Civ. App.-Houston [14th Dist.] 1975). Criminal History Information includes arrests handled by the Houston Policy Department (HPD) only. Please note HPD no longer processes criminal history requests. You can make a request for a person's Arrest Record for HPD only; however, you must provide the required information to do so. See/refer to the Arrest Record / Jail Booking Blotter.

      You do have the option of trying to obtain Criminal History Information from Harris County and the Texas Department of Public Safety.

    • Harris County District Clerk - Web - https://www.hcdistrictclerk.com or by US mail - Harris County District Clerk, PO Box 4651, Houston, Tx 77210-4651 Criminal history/Background checks information-involving arrests made by any law enforcement agency within Harris County visit their website. This website often will provide the arresting agency's name and incident number associated with the arrest.

    • Harris County Sheriff's Office - https://www.harriscountyso.org/Services/Permits -- then once on their home page, select "Request A Record" at the top of the page

    • Texas Department of Public Safety – Criminal History/Background checks information visit their website at https://publicsite.dps.texas.gov/ConvictionNameSearch/


    Expunctions:

    Hate Crime Statistics:

    How to Submit an Open Records Request:


      • For more information about charges for copies of public information, please see the Texas Attorney General’s website at: https://www.texasattorneygeneral.gov/og/charges-for-public-information
      • Responsive documents are not emailed or faxed. You must provide a mailing address on all requests.
      • Please submit your request only once via the designated e-mail, on-line portal, fax, U.S. Mail or in person.
      • Please type or write legibly the information you are seeking when using the designated method you choose to submit your request for information.
      • Please allow at least ten (10) business days for a response.
      • Requests submitted by an individual presently incarcerated in a city, state or federal institution will not be processed.

      Open Records requests for the Houston Police Department (HPD) must be submitted in writing via:

      • On-line: Submit a request using the new Houston Public Information Request Center at https://www.houstontx.gov/publicinformation/index.html or by using - GovQA Portal
      • Email - HPD.OpenRecords@houstonpolice.org
      • Fax - 713 308-9150
      • U. S. mail -
        Houston Police Department
        Edward A. Thomas Building
        Office of Legal Services
        1200 Travis – 10th Floor
        Houston, Texas 77002

      • In person (Drop Box)-
        Houston Police Department
        Edward A. Thomas Building
        1200 Travis – 1st Floor
        Houston, Texas 77002

      • ATTENTION:  Requesting HPD Information behalf of a local / state / federal agency, including a law enforcement agency or a municipal or district attorney's office,  - these are not considered TPIA requests.  The HPD Criminal Justice Liaison handles these types of requests.  Please refer see Interagency Requests for information on how to submit that type of request.
      •  
      • Information on how to request documents from other City Departments (other than HPD) https://www.houstontx.gov/pia.html
      •  
      • The Texas Attorney Generals website; https://www.texasattorneygeneral.gov

      For more information about charges for copies of public information, please see the Texas Attorney General’s website at: https://www.texasattorneygeneral.gov/og/charges-for-public-information


      Costs/Retrieval of Responsive Information:

      Responsive information WILL NOT BE CERTIFIED NOR WILL ANY SURVEY OR AFFAIDVIT BE COMPLETED BY Open Records Personnel that is sent in with any Texas Public Information Act request.

      With the launch of the new Houston Public Information Request Center, all requests are entered into the system and all messages along with responsive information can be retrieved AFTER payment is made on-line. Please note when payments made through our on-line  system, the release of documents in our portal is not automatic, the personnel handling the request has to go in to make the change/release during that employee’s normal business hours. Once your notification of your payment has been received, it is best to wait 12-24 hours and re-log into the Houston Public Information Request Center and go to the "View Files" to access the responsive information.  There will be a processing convenience fee; however, the fees are to the processing center and do not go to the Houston Police Department.

      You can opt to get your responsive items by US Mail, however, payment plus postage costs (regardless of the amount) have to be made first prior to mailing any responsive information.  Payments can be made online in the GOVQA portal or they can be accepted by check or money order will be made to the City of Houston, please reference the Open Records OR# or P-number assigned to the request.  Once you've paid the invoice, we will send you the responsive documents.  Please note that volumonus requests can take additional time to complete if the materials being requested are releasable.  Additionally if the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work.  If the estimated total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work.  When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.   Please DO NOT PRE-PAY or pay before you have received an invoice or cost estimate.  Pre-payment will not increase the processing time for your request.

        Items to Note:

      • Responsive documents are not emailed or faxed. You must provide a mailing address on all requests.
      • Submit your request only ONCE via email, fax, U.S. mail or in person.
      • We prefer that you not include attachments. Type the information you are requesting in the body of the email or portal.
      • TPIA requests are typically NOT A SAME DAY SERVICE due to the volume of requests received.  Please allow at least ten (10) business days for a response regarding the release of information.  If you are simply seeking a public release report, same day service can be achieved by going in person to the Records Division Public Service Counter at 1200 Travis, 1st Floor.  You must have the incident number or enough information regarding report needed to request the report.  There are a few instances when a public release is not available same day, typically when involving juveniles or crimes that involve privacy concerns as found in Chapter 552.101 of the Texas Local Government Code.
      • Requests submitted by an individual presently incarcerated in a city, state or federal institution will not be processed.
      • The Open Records Unit CAN NOT ADD, CHANGE or MODIFY any reports.  Modifications to reports must be made by the Records Division or by the investigating Division.  See Contact HPD on our home page for the Phone directory https://www.houstontx.gov/police/phone.htm.
      • A TPIA request is not the way to follow-up on a police report you made.  Please contact the patrol division that made the report or the investigative division for any follow-up. See Contact HPD on our home page for the Phone directory https://www.houstontx.gov/police/phone.htm.

      Should you have any additional questions, please call the Open Records Unit at 713-308-9178.



    Immigration / Clearance Letters - see Clearance / Immigration Letters:


    See Clearance / Immigration Letters


    Incident Report - see Report - Police / Incident / Offense:

    Interagency Requests - Local / State / Federal Agency / Law Enforcement Agency / District Attorney Offices:


    Interagency requests for offense and crash reports are handled by HPD Criminal Justice Liaison, Records Division, 713 308-8504 and can be submitted via:

  • Email - hpd.criminaljusticeliaison@houstonpolice.org
  • Fax - 713 308-8597 (Please send faxes on your Agency’s Official Letterhead)
  • US mail - HPD, Records Division, 1200 Travis, Houston, TX 77002
  • In person - 1200 Travis, 1st floor


  • Interagency requests for background checks on potential applicants must be submitted on your agency letterhead to the Identification Verification Unit via:
  • 1002 Washington Avenue, Basement, Houston, Tx 77002
  • Fax - 832 394-4882
  • Phone - 832 394-4880


  • Interagency requests for all other information must be submitted on your agency letterhead to the Office of the Chief of Police via:
  • Fax - 713 308-1601
  • US mail - HPD, Office of the Chief of Police, 1200 Travis, Houston, TX 77002
  • In person - HPD Administration Building, 1200 Travis, 16th floor


  • Jail:


    The Houston Police Department (HPD) closed its last jail facility at 6 a.m. Tuesday, March 19th as the final step in consolidating all City of Houston and Harris County prisoner processing operations at the Joint Processing Center located at 700 North San Jacinto Street. HPD officers will now book all prisoners into jail at the new Joint Processing Center downtown. This means that the HPD Southeast Jail at 8300 Mykawa Road is no longer operational.

    To search for a family member or friend (adults 17 years or older) who might be in jail please use this link to the Harris County Find Someone In Jail site:
    https://www.harriscountyso.org/JailInfo/HCSO_FindSomeoneInJail.aspx


    Jail Booking Blotter - see Arrest Record:


    See Arrest Record


    Location Inquiry - see Calls for Service:


    See Calls for Service


    Mug Shot / Booking Photo:


    Mug shots will only be released if the suspect was convicted.

    Requests for mug shots must include the:

    • date of the arrest (or month/year)
    • name of the arrestee
    • DOB of the arrestee
    • include your name & postal mailing address
    Requests for mug shots can also be made to the Harris County Sheriff's Office via fax at 713 755-6228 or submit an Open Records request.


    Offense Report - see Report - Police / Incident / Offense:

    Personnel File:


    All requests regarding a City of Houston employee's personnel / civil service file or documents within the file are handled by the City of Houston, Human Resources Department, Kimmothy Jackson, 832 393-6332. Your request must be submitted in writing via:

  • Email - hr.openrecords@houstontx.gov
  • US mail - Human Resources Department, Kimmothy Jackson, 611 Walker, 4th Floor Houston, TX 77002
  • In person - 611 Walker, 4th floor

  • Report - Police / Incident / Offense:


    Please read this entire section before submitting a request for a police report. Please be aware a criminal offense report and associated items such as videos, photos, etc are not considered public information and will not be released unless the case was closed by conviction (someone was arrested, convicted and received jail/prison time and/or deferred adjudication and/or a fine). The only portion that can be released in most cases is the public information portion and suspect information if a suspect(s) was arrested and charged. The public information portion contains a summary of the crime, the complainant's name, address, date, time and location of the incident the responding Officer's name(s), the incident number, and is generally all the information needed by your insurance company, if you need the report for a claim. To request the public information portion, please specify you are seeking the public information report and send your request via only one of the following methods:

    • Email - hpd.openrecords@houstonpolice.org

    • (Include your postal mailing address. We do not fax or e-mail responsive documents. See below for information to include in request. Do not send attachments with your e-mail.)

    • Fax - 713 308-9150

    • (Include your postal mailing address. We do not fax or e-mail responsive documents. See below for information to include in request.)

    • In person - Records Division, 1st floor, 1200 Travis

    • (The Records Division can only release the public information portion of the report. The Records Division is open Monday - Friday, 8 am - 5 pm.)

    • US mail - Office of Legal Services / Open Records Unit, 1200 Travis, 10th Floor, Houston, TX 77002

    In your request, provide as much information as possible so the report can be located, such as the:

    • HPD Incident Number (sometimes referred to as case number or offense report number.)
    • name(s), DOB, TDL and/or SSN of the parties involved
    • date/location (address) of the incident
    • type of incident
    • Specify "public information report" & include your postal mailing address


    If the case was not closed by conviction and you submit an Open Records request for the whole report (or if you do not specify “public information report” in your request), your request will be forwarded to the Texas Attorney General's Office for a ruling as to whether or not we can release the full report, a process which takes around 60 business days.


    Right of Recovery Letters (Insurance Companies):


    Right of Recovery letters should be mailed to the investigative division.


    • If the claim is regarding personal or business property, the letter needs to be mailed to HPD, Burglary & Theft Division, 1200 Travis, Houston, TX 77002
    • If the claim is regarding a vehicle, the letter needs to be mailed to HPD, Auto Theft Division, 1200 Travis, Houston, TX 77002

    If you have further questions, you may contact the investigative division. Following is the link with contact numbers for all divisions with the Houston Police Department: https://www.houstontx.gov/police/phone.htm


    Subpoena:


    Subpoenas are handled by the Records Division, HPD Custodian of Records, 713 308-9120 and can be submitted via:

  • US mail - HPD, Records Division, 1200 Travis, Houston, TX 77002
  • In person - HPD Administration Building, 1200 Travis, 23rd floor

  • Tickets / Citations / Moving Violations - see Citations / Tickets / Moving Violations:

    See Citations / Tickets / Moving Violations


    Warrants:


    To verify an outstanding warrant, contact the following:

    • City / Municipal warrants - Municipal Courts 713 837-0311 or 3-1-1
    • County warrants - Harris County Warrants Division 713 755-6055



    How to Submit an Open Records Request:

    • For more information about charges for copies of public information, please see the Texas Attorney General’s website at: https://www.texasattorneygeneral.gov/og/charges-for-public-information
    • Responsive documents are not emailed or faxed. You must provide a mailing address on all requests.
    • Please submit your request only once via the designated e-mail, on-line portal, fax, U.S. Mail or in person.
    • Please type or write legibly the information you are seeking when using the designated method you choose to submit your request for information.
    • Please allow at least ten (10) business days for a response.
    • Requests submitted by an individual presently incarcerated in a city, state or federal institution will not be processed.

    Open Records requests for the Houston Police Department (HPD) must be submitted in writing via:

    • On-line: Submit a request using the new Houston Public Information Request Center at https://www.houstontx.gov/publicinformation/index.html or by using - GovQA Portal
    • Email - HPD.OpenRecords@houstonpolice.org
    • Fax - 713 308-9150
    • U. S. mail -
      Houston Police Department
      Edward A. Thomas Building
      Office of Legal Services
      1200 Travis – 10th Floor
      Houston, Texas 77002

    • In person (Drop Box)-
      Houston Police Department
      Edward A. Thomas Building
      1200 Travis – 1st Floor
      Houston, Texas 77002

    • ATTENTION:  Requesting HPD Information behalf of a local / state / federal agency, including a law enforcement agency or a municipal or district attorney's office,  - these are not considered TPIA requests.  The HPD Criminal Justice Liaison handles these types of requests.  Please refer see Interagency Requests for information on how to submit that type of request.
    •  
    • Information on how to request documents from other City Departments (other than HPD) https://www.houstontx.gov/pia.html
    •  
    • The Texas Attorney Generals website; https://www.texasattorneygeneral.gov

    For more information about charges for copies of public information, please see the Texas Attorney General’s website at: https://www.texasattorneygeneral.gov/og/charges-for-public-information


    Costs/Retrieval of Responsive Information:

    Responsive information WILL NOT BE CERTIFIED NOR WILL ANY SURVEY OR AFFAIDVIT BE COMPLETED BY Open Records Personnel that is sent in with any Texas Public Information Act request.

    With the launch of the new Houston Public Information Request Center, all requests are entered into the system and all messages along with responsive information can be retrieved AFTER payment is made on-line. Please note when payments made through our on-line  system, the release of documents in our portal is not automatic, the personnel handling the request has to go in to make the change/release during that employee’s normal business hours. Once your notification of your payment has been received, it is best to wait 12-24 hours and re-log into the Houston Public Information Request Center and go to the "View Files" to access the responsive information.  There will be a processing convenience fee; however, the fees are to the processing center and do not go to the Houston Police Department.

    You can opt to get your responsive items by US Mail, however, payment plus postage costs (regardless of the amount) have to be made first prior to mailing any responsive information.  Payments can be made online in the GOVQA portal or they can be accepted by check or money order will be made to the City of Houston, please reference the Open Records OR# or P-number assigned to the request.  Once you've paid the invoice, we will send you the responsive documents.  Please note that volumonus requests can take additional time to complete if the materials being requested are releasable.  Additionally if the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work.  If the estimated total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work.  When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.   Please DO NOT PRE-PAY or pay before you have received an invoice or cost estimate.  Pre-payment will not increase the processing time for your request.

      Items to Note:

    • Responsive documents are not emailed or faxed. You must provide a mailing address on all requests.
    • Submit your request only ONCE via email, fax, U.S. mail or in person.
    • We prefer that you not include attachments. Type the information you are requesting in the body of the email or portal.
    • TPIA requests are typically NOT A SAME DAY SERVICE due to the volume of requests received.  Please allow at least ten (10) business days for a response regarding the release of information.  If you are simply seeking a public release report, same day service can be achieved by going in person to the Records Division Public Service Counter at 1200 Travis, 1st Floor.  You must have the incident number or enough information regarding report needed to request the report.  There are a few instances when a public release is not available same day, typically when involving juveniles or crimes that involve privacy concerns as found in Chapter 552.101 of the Texas Local Government Code.
    • Requests submitted by an individual presently incarcerated in a city, state or federal institution will not be processed.
    • The Open Records Unit CAN NOT ADD, CHANGE or MODIFY any reports.  Modifications to reports must be made by the Records Division or by the investigating Division.  See Contact HPD on our home page for the Phone directory https://www.houstontx.gov/police/phone.htm.
    • A TPIA request is not the way to follow-up on a police report you made.  Please contact the patrol division that made the report or the investigative division for any follow-up. See Contact HPD on our home page for the Phone directory https://www.houstontx.gov/police/phone.htm.

    Should you have any additional questions, please call the Open Records Unit at 713-308-9178.