new supervisors with essential information about the City, its rules, policies, and programs. Offered monthly, new supervisors must complete it within 45 days of hire, rehire, or promotion. Some topics include risk management, positive corrective action program, employee rights & responsibilities, and emergency management. New supervisors will register themselves in TMS.

three self-paced eLearning modules are automatically assigned to new supervisors and focus on building their ability to fulfill their supervisory responsibilities under the HEAR program. Topics include SMART goal development and HEAR plan creation. From the date assigned, new supervisors must complete the modules within two weeks.
b) NSO Drucker Playbook: The Drucker Playbook for the Public Sector is a series of eight self-paced eLearning modules that introduce Peter Drucker’s management and leadership philosophy for organizational effectiveness. It equips new supervisors with tools to translate their learnings into practice. Modules are automatically assigned and can be completed in any order to meet the needs of the supervisor.
Some topics include effective leadership, values, accountability, and change management. From their date of hire, promotion, or rehired date, new supervisors must complete the modules within 11 months.

Microsoft Teams serves as a follow-up to each self-paced eLearning module. Workshops engage new supervisors in a diverse learning discussion based on a specific tool, video, or worksheet from the module. Learners share their lived experience applying Drucker’s teachings and gain valuable feedback from their peers while building a supportive network.

As new supervisors complete each Drucker Playbook for the Public Sector self-paced eLearning module, they can register for its respective peer to peer learning workshop in any order in the Talent Management System. All eight peer to peer learning workshops must be completed within 11 months of hire, rehire, or promotion date.