General Services Department

Customer Survey

The General Services Department is committed to providing the citizens of Houston, Texas, with the municipal facilities of which they can be proud. Our goal is to create environments, which meet the needs of those that frequent our facilities and motivate those who work in them.

We recognize our responsibility to our clients who seek our services, therefore providing well maintained and operated facilities, which will fulfill your current and emerging needs.

Our aspiration is to provide comprehensive, integrated services to operate attractive, clean, safe, and secure facilities.

To better serve our clients, we are asking you to please take a moment to evaluate our services. Your comments will assist our department in continuing our proactive approach to Customer Service while structuring a service based partnership with our clients.

This survey is completely confidential. The source of any answers and/or comments will not be disclosed to your department.

Thank you for taking the time to complete this survey.

Sincerely,

C.J. Messiah, Jr.
Director

Please take a moment and fill out the following 5 question customer service satisfaction survey and let us know how we performing. We are interested in your opinion of our services. Your comments will be used to commend or further develop the performance of our operations group.