Max Wait Time:  00:01:47                             
                                          Queue for MWT:  311_Eng_BARC_Code_Violation_SG      
                                          Calls in Queue:           9    
                                          Active Calls:            13    
                                          Calls Routed:                                     520    
                                          Calls Total:            550    
                                          Calls Abandon:               87    
 
                       City of Houston 311 Call Center Stats  --  May  6 2024  9:03AM
 
Queue                            Call Time               Calls in Queue Query Time             
-------------------------------- ----------------------- -------------- -----------------------
311_Eng_BARC_Code_Violation_SG   2024-05-06 09:01:44.000              1 2024-05-06 09:03:32.000
311_Eng_ATT_SG                   2024-05-06 09:01:48.000              3 2024-05-06 09:03:32.000
311_Eng_Courts_ATT_SG            2024-05-06 09:01:52.000              2 2024-05-06 09:03:32.000
311_Spa_Courts_ATT_SG            2024-05-06 09:02:04.000              1 2024-05-06 09:03:32.000
311_Eng_BARC_Operator_SG         2024-05-06 09:03:00.000              1 2024-05-06 09:03:32.000
311_Spa_ATT_SG                   2024-05-06 09:03:02.000              1 2024-05-06 09:03:32.000
311_Spa__BARC_Code_Violation_SG                     NULL              0 2024-05-06 09:03:32.000
 
Current Time           
-----------------------
2024-05-06 09:03:37.400
 
MaxWaitTime                      Queue                           
-------------------------------- --------------------------------
19:01:53                         311_Eng_BARC_Code_Violation_SG  
 
Calls in Queue
--------------
             9
 
Active 311 Calls
----------------
              13