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City Accreditation Program for Supervisors

CAPS is our middle management multi-track program consisting of eighteen sessions designed to assist supervisor competencies in managing various circumstances regarding employee workday considerations and performances. Below, you will find the program’s schedule, which includes the course, time, and additional dates that the session will be offered throughout the calendar year.

Please click on each course’s title, which will take you the course’s materials, and from there you will be able to download and print the materials to bring with you to class.

Sessions List

Session 1

Course Time
CAPS Orientation 8:30 a.m. to 10:00 a.m.
How the City Operates 10:00 a.m. to 12:00 p.m.
Worker's Compensation 1:30 p.m. to 3:00 p.m.
Safety 3:00 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES January 22 February 7 July 23 August 1

Session 2

Course Time
Documentation 8:30 a.m. to 10:30 a.m.
Grievances 10:30 a.m. to 12:00 p.m.
EEO Laws 1:30 p.m. to 3:30 p.m.
OIG 3:30 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES January 29 February 14 July 30 August 8

Session 3

Course Time
Creating HEAR Plans 8:30 a.m. to 12:00 p.m.
SMART Goals Workshop 1:30 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES February 5 February 21 August 6 August 15

Session 4

Course Time
Ethics 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES February 12 February 28 August 13 August 22

Session 5

Course Time
Budget Process 8:30 a.m. to 10:30 a.m.
Hiring Process 10:30 a.m. to 12:00 p.m.
Compensation and Classification 1:30 p.m. to 2:30 p.m.
2:30 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES February 19 March 7 August 20 August 29

Session 6

Course Time
ADA 8:30 a.m. to 10:30 a.m.
EAP 10:30 a.m. to 12:00 p.m.
FMLA 1:30 p.m. to 2:30 p.m.
Employee Rights 2:30 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES February 26 March 14 August 27 September 12

Session 7

Course Time
Time Management 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES March 5 March 21 September 10 September 19

Session 8

Course Time
Social Awareness 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES March 12 April 18 October 8 October 17

Session 9

Course Time
Leadership Communication 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES March 19 April 4 September 24 October 3
Course Time
Coaching 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES March 26 March 28 October 1 October 10

Session 11

Course Time
Leadership 8:30 a.m. to 12:00 p.m.
EQI 1:30 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES March 26 March 28 October 1 October 10

Session 12

Course Time
Conflict Resolution 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES April 9 April 25 October 15 October 24

Session 13

Course Time
BHP Teams 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES April 16 May 2 October 22 October 31

Session 14

Course Time
Delegation 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES April 23 May 9 October 29 November 7

Session 15

Course Time
Change Management 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES April 30 May 16 November 5 November 14

Session 16

Course Time
Motivation 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES April 2 May 23 November 12 November 21

Session 17

Course Time
Problem Solving/ Decision Making 8:30 a.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES May 14 June 6 November 19 December 5

Session 18

Course Time
Team Reviews 8:30 a.m. to 10:30 a.m.
Panel Q and A 10:30 a.m. to 11:30 a.m.
Graduation Walk-Through 11:30 a.m. to 12:00 p.m.
Lunch 12:00 p.m. to 2:00 p.m.
Focus Group 2:00 p.m. to 4:30 p.m.
THIS SESSION WILL BE OFFERED ON THE FOLLOWING DATES May 21 June 13 December 3 December 12

Resources

Please print/ view the catalog below

CAPS 2019 Catalog

CAPS’ Program Facilitator

Dr. Chandler, a native Houstonian, is a graduate of Clark Atlanta University, where she earned her Bachelor of Arts degree in Psychology. After receiving her undergraduate degree, she continued her academic studies, earning her Master of Education and Doctor of Philosophy degrees in Counseling. Dr. Chandler’s dissertation, Measures of Marital Satisfaction among Husbands and Wives in Dual-Earner African-American Families laid the foundation for her continuous work in the community, facilitating workshops and seminars on various topics that contribute to the overall success of healthy relationships. Over the years, Dr. Chandler has demonstrated her ability in developing and designing programs and course curricula, facilitating training activities, and evaluating the strengths and weaknesses of programs. She has the unique ability to work with a diverse group of people, along with exhibiting impeccable communication, critical thinking, and problem-solving skills.
—Senior Trainer Learning, Development and Delivery Group
Contact Information
  • City of Houston – Human Resources
  • Learning and Development Center
  • 4501 Leeland St.
  • Houston, Texas 77023
  • (Office) 832.395.4830
  • (Email) tara.chandler@houstontx.gov

Want to learn more about the Learning and Development Center?

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©: 2019 City of Houston CAPS
(City Accreditation Program for Supervisors)