Lean Six Sigma Projects
Here is a list of completed process improvement projects in the City (By Department):
- Administration & Regulatory Affairs -- Electronic Records Management -- March 2016
- Administration & Regulatory Affairs -- Citywide Administrative Policies Process Improvement Project -- February 2016
- City Council -- Districh H Constituent Services Improvement Project -- April 2015
- Department of Neighborhoods -- Code Enforcement Inspection Improvement Project -- August 2015
- Finance -- Paving Lien Processing Improvement Project -- August 2014
- Finance -- Expired Grant Close-Out Project -- December 2013
- Fleet Management -- Fuel Delivery Service Optimization -- February 2016
- Fleet Management -- Reducing Invoice Processing Time -- July 2013
- Housing & Community Development -- Federal Housing Grant Data Collection and Input Process Improvements -- December 2015
- Houston Fire Department -- Fire Permitting Revenue and Compliance Improvements -- February 2015
- Houston Health Department -- Optimizing Food Inspections Process -- May 2015
- Houston Health Department -- Increasing Pollution Complaint Response Capacity -- August 2014
- Houston Health Department -- Bureau of Pollution Control and Prevention Improvements -- December 2013
- Houston Information Technology Services -- IT Cabling Services Optimization -- March 2016
- Houston Police Department -- Improving Response Times for Background Checks -- September 2015
- Human Resources -- Learning Development Center Billing Process Improvements -- November 2015
- Human Resources -- Improvements to the City's Hiring Process -- January 2015
- Municipal Courts -- Kiosks and Customer Payment Option Improvements -- February 2016
- Municipal Courts -- Municipal Courts Collections Improvements -- December 2013
- Mayor's Office -- Event Scheduling Process Improvement -- November 2014
- Office of Business Opportunity -- Professional Services Contract Close-Out Process Improvements -- November 2015
- Public Works & Engineering -- Improving Response Times to Skin Patch Work Orders -- February 2016
- Public Works & Engineering -- Permit System Upgrade Process Improvements -- December 2015
- Public Works & Engineering -- Bridge Maintenance Improvements -- July 2015
- Public Works & Engineering -- Improvements to the Permitting Records Management Process -- May 2015
- Public Works & Engineering -- Permitting Center Cashier Process Improvement -- May 2014