Human Resources Department

Houston Employee Assessment and Review

HEAR logo

HEAR, the Houston Employee Assessment and Review, is a performance management process that provides a clear, two-way channel of communication between employees and their supervisors. Work plans are aligned with department goals and the Mayor's vision. Employees are also able to track and monitor job performance, giving them a clear roadmap for success.


Get Answers about HEAR

Contact your Departmental HEAR Administrator:
HEAR Department Administrator Listing (Updated: 02/08/2017)

To access HEAR via the Talent Management System:

  1. Go to
  2. Enter your username – e123456 (six-digit employee number with the “e” – use leading zeros if needed).
  3. Enter your password – this is the same password you use to log into your computer at work.
    EXCEPTIONS: Employees of the Controller’s Office, HAS and HPD use alternate passwords.
  4. For any password problems. Contact the HITS Client Services Help Desk at 832.394-4487, or by email at Controllers’s Office, HAS, and HPD should contact their HEAR Department Administrators for further Assistance.

HEAR Job Aids

HEAR Administrative Procedure (3-20) and Process Guidelines

HEAR Training Documents

HEAR Media Resources

Supervisors and Managers