Max Wait Time:  00:04:06                             
                                          Queue for MWT:  311_Eng_ATT_SG                      
                                          Calls in Queue:           5    
                                          Active Calls:             5    
                                          Calls Routed:                                    3290    
                                          Calls Total:           3710    
                                          Calls Abandon:              309    
 
                       City of Houston 311 Call Center Stats  --  Apr 25 2024  7:42PM
 
Queue                            Call Time               Calls in Queue Query Time             
-------------------------------- ----------------------- -------------- -----------------------
311_Eng_ATT_SG                   2024-04-25 19:38:12.000              4 2024-04-25 19:42:22.000
311_Spa_ATT_SG                   2024-04-25 19:38:44.000              1 2024-04-25 19:42:22.000
311_Eng_Courts_ATT_SG            2024-04-25 19:41:30.000              1 2024-04-25 19:42:22.000
311_Spa__BARC_Code_Violation_SG                     NULL              0 2024-04-25 19:40:32.000
311_HITS_After_Hours_SG                             NULL              0 2024-04-25 19:42:22.000
311_CSMART_SG                                       NULL              0 2024-04-25 19:35:22.000
311_Eng_BARC_Operator_SG                            NULL              0 2024-04-25 19:40:32.000
 
Current Time           
-----------------------
2024-04-25 19:42:23.537
 
MaxWaitTime                      Queue                           
-------------------------------- --------------------------------
19:04:12                         311_Eng_ATT_SG                  
 
Calls in Queue
--------------
             6
 
Active 311 Calls
----------------
               4